How it works

How does PsyIntake work?

From first step to intake in 5 to 8 minutes. No waiting list, no referral.

Availability today

See at a glance who's available today

Green = available today, yellow = within 48 hours. Click a point for more information.

For clients

Book an intake in 5 steps

01

Find someone who's right for you

Search by condition, specialisation, location or language. See instantly who's available and when. No waiting times, no detours.

02

Choose a time that suits you

During the day, in the evening, on weekends, or online from abroad. You decide when the session takes place.

03

Book and pay securely

You pay the booking fee directly via iDEAL (€195 incl. VAT). You'll immediately receive a confirmation email and an invoice. You can also send the invoice to your employer. Please note: the intake fee is always paid by you personally, even if your health insurance covers follow-up treatment with the same provider.

04

Your first session

At the agreed time, you'll speak with the provider. In person or online via video. They will prepare for your situation.

05

Deciding on next steps together

After the intake, you and the provider look together at what will help you most. Want to continue? Then you'll arrange follow-up appointments directly with the provider. Payments and any reimbursements for follow-up treatment are handled entirely by the provider. PsyIntake plays no further role in this.

Find a provider

Reimbursement & costs

You pay the booking fee to PsyIntake. Everything after that goes through the provider.

The intake: paid to PsyIntake

✓You pay the booking fee directly to PsyIntake via iDEAL. It is not care and is not reimbursed.
✓After payment, you automatically receive an invoice by email. You can also send this to your employer.

Follow-up treatment: directly through the provider

✓All payments for follow-up treatment take place directly between you and the provider. PsyIntake plays no role in this.
✓Insurance-covered care under your basic health insurance? Your deductible (eigen risico) will always be applied first. The deductible is settled by the provider or health insurer.
✓Any reimbursement from your health insurer is arranged together with the provider. Ask the provider directly about this.
✓Need a referral from your GP for insurance-covered care? The provider will tell you after the intake.

For providers

How to join

01

Signing up takes about 15 minutes

Create an account, fill in your profile and indicate which conditions, target groups and treatments you offer help for. Choose from PsyIntake's list, or enter your own if your specialism isn't listed. Also indicate whether you provide insurance-covered or non-reimbursed care. If you provide insurance-covered care, select which health insurers you have a contract with. No uploads needed: at registration you simply declare that you meet the requirements.

02

Declare your qualifications

Indicate that you hold the right qualifications, a valid professional registration (with a recognised professional association) and liability insurance. You declare this during registration. You are personally responsible for the accuracy of this information.

03

Indicate when you're available

You decide how many intake slots you offer, ideally one on each day you work. Once you're available, clients can also book follow-up treatment directly. You control your own schedule, including evening and weekend slots. Because a booked date is fixed and PsyIntake cannot reschedule appointments, it's essential to keep your calendar up to date at all times. Close any time slots you can't fill right away.

04

Clients book directly with you

As soon as someone books and pays, you'll receive the client's completed questionnaire by email. A booked date is fixed. PsyIntake cannot cancel or reschedule appointments. If you want to change an appointment, you may only do so in consultation with the client. If the client cancels, this always goes through PsyIntake, in the form of a credit (not a refund of money). Contact PsyIntake via the dashboard. Please note: all client personal data is deleted from PsyIntake as soon as you close the treatment process via your dashboard. Be sure to save any information you need in your own records in time.

05

Conduct the intake, your way

The client pays PsyIntake a booking fee for arranging the appointment, not a fee for the session. You invoice follow-up treatments directly to the client. You pay the platform subscription (€69/month) monthly via iDEAL. You'll automatically receive a payment link by email each month.

Sign up as a provider

No client, no costs

Frequently asked questions

Do I need a referral from my GP?

No, you don't need a referral for the intake via PsyIntake. You book directly. If the provider wants to offer insurance-covered follow-up care after the intake, a referral from your GP may still be required. Ask the provider about this.

Is it covered by my health insurance?

The intake session via PsyIntake is always paid by you personally, for everyone, regardless of insurance. PsyIntake is a direct route to a first session without waiting times or referrals. After the intake, some providers do offer insurance-covered follow-up treatment. You'll see this clearly on their profile.

Can I cancel or reschedule the appointment?

A booked date is fixed and you cannot reschedule it yourself. You can cancel up to 48 hours before the appointment via your account: you then receive a credit worth the amount paid, to use for a future booking. A credit cannot be exchanged for money. If you cancel within 48 hours or fail to attend, the amount is forfeited. If the provider wants to change the appointment, this only happens in consultation with you.

How do I know the provider is qualified?

Every provider on our platform has declared upon registration that they hold the right qualifications, professional registration and liability insurance. In doubt? Check the BIG register at bigregister.nl.

What does it cost?

You pay €195 incl. VAT to arrange an intake, regardless of the type of provider. The session itself lasts 60 minutes and the provider does not charge you for it. A €20 surcharge applies in the evening and at night (between 17:00 and 08:00) and at weekends. You always pay via iDEAL and receive an invoice immediately.

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